Terms of Service | Sophienia Brushes
Last Updated: March 6, 2026
These Terms of Service (the “Terms”) govern your use of the Sophienia Brushes website (the “Site”), online store, and all related products, services, content, and tools (collectively, the “Services”) operated by Sophienia Beauty (“we,” “us,” or “our”). By accessing, browsing, or using our Services—including placing orders, creating an account, or interacting with our content—you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access or use the Services.
Our online store is hosted on a trusted e-commerce platform to enable secure product sales and seamless customer experiences. All purchases made through this Site are transactions directly with Sophienia Beauty, not the hosting platform or any third-party provider unless explicitly stated otherwise.
1. Eligibility & Account Access
By using our Services, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have obtained parental or guardian consent to use the Services for any minor dependents under your care.
To complete purchases, access exclusive features, or manage your orders, you may be required to provide personal information, including your email address, shipping details, and billing/payment information. You warrant that all information you submit is accurate, current, and complete, and you agree to promptly update this information if it changes (including payment card expiration dates or shipping addresses).
You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities conducted under your account. You may not sell, transfer, assign, or license your account to any third party without our prior written consent. We reserve the right to suspend or terminate accounts that violate this provision.
2. Products & Product Representations
We make every effort to display product details, images, and descriptions accurately on our Site. However, minor variations in color, texture, or appearance may occur due to differences in device screen settings, resolution, and display configurations—we do not guarantee that your device will render product visuals perfectly.
All product descriptions, pricing, and availability are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product, limit purchase quantities per customer or geographic region, or refuse to offer certain products to specific jurisdictions. Nothing on this Site constitutes a guarantee of product availability at all times.
3. Order Placement, Acceptance & Cancellation
When you submit an order through our Site, you are making an offer to purchase the selected products. This order is not binding until we confirm acceptance (typically via order confirmation email) and process your payment in full.
We reserve the right to accept, decline, or modify any order for any reason, including but not limited to product unavailability, pricing errors, payment verification issues, or suspected violations of these Terms. If we cancel or modify an order, we will notify you using the email, phone number, or billing address provided at checkout.
Once an order is confirmed and processed, cancellation requests may not be accommodated. All returns, exchanges, and refunds are governed exclusively by our Refund & Return Policy . You warrant that all purchases are for personal or household use only, and not for commercial resale, export, or unauthorized redistribution.
4. Pricing, Payment & Billing
Listed prices on our Site are subject to change without notice and do not include applicable taxes, shipping fees, handling charges, or customs duties (unless explicitly stated otherwise). The final price charged for your order will be the price in effect at the time you submit your order, as confirmed in your order confirmation email.
Promotions, discounts, and special offers may be available periodically and are subject to separate promotional terms. In the event of a conflict between promotional terms and these Terms, the specific promotional terms will apply.
You agree to provide valid, authorized payment information and warrant that you are legally permitted to use the selected payment method. All charges incurred will be honored by your payment provider, and you agree to pay all applicable costs, including taxes and shipping fees.
5. Shipping & Delivery
All shipping and delivery timelines provided on our Site are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our reasonable control.
Once products are transferred to the designated shipping carrier, ownership and risk of loss for the products pass to you. We are not responsible for lost, stolen, or damaged packages after they have been handed off to the carrier.
6. Intellectual Property Rights
All content on the Sophienia Beauty Site and Services—including trademarks, logos, brand names, text, graphics, images, product designs, videos, audio, and website layout—is the exclusive property of Sophienia Beauty, its affiliates, or licensed partners, and is protected by applicable copyright, trademark, and intellectual property laws.
These Terms grant you a limited, non-commercial, non-exclusive license to access and use the Services for personal shopping purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or transmit any content from this Site without our prior written consent.
Our brand names, logos, and product slogans are registered or common-law trademarks of Sophienia Beauty. Unauthorized use of our intellectual property is strictly prohibited and may violate intellectual property laws and these Terms.
7. Third-Party Tools & Links
We may offer optional access to third-party tools, plugins, or external website links through our Services. These third-party resources are provided “as is” and “as available,” without warranties, representations, or endorsements of any kind. We have no control over third-party content, policies, or operations.
Your use of third-party tools or websites is entirely at your own risk. We recommend reviewing the terms and privacy policies of any third-party platform before engaging with it. All complaints or inquiries related to third-party products or services should be directed to the relevant third-party provider.
8. User Feedback & Submissions
Any feedback, reviews, suggestions, comments, or other content you submit, post, or transmit to Sophienia Beauty (collectively, “Feedback”) remains your intellectual property, but you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and display such Feedback for any legitimate business purpose—including improving our products, services, and marketing.
You warrant that all Feedback you submit is original, does not violate third-party rights (including copyright, trademark, or privacy rights), and does not contain unlawful, defamatory, obscene, or malicious content. We reserve the right to remove, edit, or refuse to post Feedback that violates these Terms or applicable laws.
We are under no obligation to keep Feedback confidential, compensate you for submissions, or respond to every piece of Feedback received.
9. Prohibited Uses of the Services
You agree to use the Services only for lawful purposes. Prohibited activities include, but are not limited to:
- Using the Site for illegal, fraudulent, or malicious activities;
- Infringing on the intellectual property rights of Sophienia Beauty or third parties;
- Harassing, abusing, or harming our staff, other users, or third parties;
- Transmitting false, misleading, or defamatory information;
- Sending spam, chain letters, or unsolicited promotional material;
- Uploading viruses, malware, or other harmful code that disrupts the Site or Services;
- Scraping, crawling, or harvesting personal data from the Site without authorization;
- Impersonating another person or entity to gain unauthorized access to the Services.
We reserve the right to suspend or terminate your account immediately, without prior notice, if you violate any of these prohibited uses.
10. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the services and all products provided on this website are provided “as is” and “as available,” without any warranties or conditions of any kind, either express or implied. We hereby disclaim all implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will be uninterrupted, secure, error-free, or free of viruses or other harmful components. You use the Services at your sole risk.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOPHIENIA BEAUTY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING LOST PROFITS, DATA LOSS, OR PROPERTY DAMAGE—EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This limitation applies to all claims, whether based in contract, tort (including negligence), strict liability, or any other legal theory.
12. Indemnification
You agree to indemnify, defend, and hold harmless Sophienia Beauty, its affiliates, directors, employees, and service providers from any and all third-party claims, damages, losses, liabilities, and reasonable attorney fees arising from:
- Your breach of these Terms of Service;
- Your violation of applicable laws or third-party rights;
- Your use or misuse of the Services.
We reserve the right to control the defense of any indemnified claim, and you agree to cooperate fully with our defense at your own expense.
13. General Legal Terms
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
Waiver & Entire Agreement
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Sophienia Beauty, superseding all prior oral or written agreements related to the Services.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at our discretion without prior notice.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising out of or relating to these Terms shall be submitted to the competent courts in China.
Termination
We reserve the right to terminate your access to the Services at any time, for any reason, without prior notice. Provisions related to intellectual property, disclaimers, liability limitations, and indemnification shall survive termination.
14. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time. Material changes will be posted on this page with a revised effective date, and we will notify users as required by applicable law. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
15. Contact Information
If you have questions or concerns about these Terms of Service, please contact us at:
Sophienia Brushes Email: info@sophienia.com
